Return & Refund Policy

At 【请替换：店铺名称】, we are committed to ensuring that every purchase meets your expectations. If you are not completely satisfied with your order, you may request a return in accordance with the policy outlined below.

Return Period

Return requests must be submitted within 30 calendar days from the date you receive your order.

Return Conditions

To qualify for a return, the items must:

Be unused and in their original condition.
Include all original packaging, labels, and accessories.
Be free from damage caused after delivery.
Be returned in a clean and resalable condition.

Items that do not meet these criteria may not be eligible for a refund.

Non-Returnable Items

The following items are generally not eligible for returns:

Personalized or made-to-order products.
Gift cards or digital products.
Final sale merchandise.
Products showing any signs of use or alteration.

Refund Review & Processing

All returned items will be inspected before a refund decision is made. If your return is approved, the refund will be issued to your original payment method. Please note that refund processing times depend on your bank or payment provider and typically take 5-7 business days.

Incorrect, Damaged, or Defective Orders

If your order arrives with missing items, shipping damage, manufacturing defects, or incorrect products, please retain all original packaging materials until the issue has been reviewed. Contact us promptly at 【请替换：客服邮箱】 so we can assist you.

Return Shipping Costs

Customers are responsible for the cost of return shipping unless the return is due to a defective, damaged, or incorrect item. Shipping fees are calculated and displayed at checkout.